At Vehicle Expertz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services. By accessing or using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you use our services, we may collect personal details such as your name, email address, phone number, and payment information. This data is collected when you make a purchase or contact us.
- Vehicle Information: We collect information related to the vehicle you inquire about, including the VIN (Vehicle Identification Number), vehicle make and model, and other details required to generate reports.
- Automatically Collected Data: When you visit our website, we may automatically collect certain data such as your IP address, browser type, and usage patterns to improve user experience and optimize our services.
2. How We Use Your Information
We use the information collected for the following purposes:
- Service Delivery: To generate vehicle reports, process payments, and provide customer support.
- Communication: To send you important updates, notifications, and information related to your orders and inquiries.
- Improvement: To improve our services, enhance user experience, and analyze website usage.
- Marketing: With your consent, we may use your contact information to send promotional materials about our services and offers. You can opt out of receiving these communications at any time.
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Payment Processing Disclaimer: If the client is unable to complete the payment through the provided link due to any issue, the company reserves the right to process the payment independently.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as necessary for the following:
- Service Providers: We may share your information with trusted third-party service providers to process payments, generate vehicle reports, or improve our services.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
4. Data Security
Vehicle Expertz takes appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and secure storage methods to safeguard your data.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Non-Refundable Prices
All payments made for Vehicle Expertz services, including vehicle reports, are non-refundable, except as required by law. Once a report has been processed and delivered, refunds are not available. Please ensure that you understand the service before making a purchase. If you have any concerns, contact us before finalizing your transaction.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Update Your Information: Correct or update any personal information that is inaccurate or incomplete.
- Delete Your Information: Request the deletion of your personal information, subject to any legal obligations to retain certain data.
- Opt Out: Withdraw your consent to receive marketing communications from us at any time.
7. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our website. You can control cookie settings in your browser and choose whether to accept or decline them.
8. Changes to This Privacy Policy
Vehicle Expertz reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will become effective upon posting. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, your personal information, or our services, feel free to contact us.